Schedule

Workshop: What's New in Mobile Technology

Wednesday, July 11
1.00 PM - 2.00 PM
Cézanne

Mobile technology is not the wave of the “future”, but of “now”! Learn about how to boost your sales conversion through mobile technology and enhance the customer sales experience through live online chat.

Mark Hunter | Mobile Ticket App

Workshop: How to Prevent Online Fraud

Wednesday, July 11
2.30 PM - 3.30 PM
Cézanne

Managing online fraud continues to be a significant and growing cost for merchants of all sizes. Join this informative discussion to get the latest information on fraud prevention practices, and ways you can protect your business.

Doug Schwegman | CyberSource

Workshop: Ticket Trading in the Global Market

Wednesday, July 11
2.30 PM - 3.30 PM
Renoir

Global travel is increasing now more than ever, and with it transcontinental ticket purchasing. Learn how to start trading in the global ticket marketplace, and optimize your business practices for international customers.

Christopher Willis | Seatwave

Welcome Address

Wednesday, July 11
4.30 PM - 5.00 PM
Bellagio Ballroom

Join us in the Bellagio Ballroom for a special address by Executive Director Molly Mérez about exciting industry development for 2013.

Molly A. Mérez, Ph.D. | Ticket Summit^®

Networking Cocktail Party

Wednesday, July 11
5.00 PM - 7.00 PM
Monet

Welcome to Las Vegas, NV! Please join us in the Monet to kick-off Ticket Summit^® 2012 where you will enjoy exquisite hors d'oeuvres and refreshing cocktails! Ticket Summit^® badge required for entry.

Panel: State of the Box Office

Thursday, July 12
10.00 AM - 11.30 AM
Monet

Come gather with box office experts to get the inside scoop on ticketing developments, state of the entertainment industry, and forecast for 2013.

Scot Richardson | TicketMob

Roundtables: Get Smart about SEO

Thursday, July 12
10.00 AM - 11.30 AM
Renoir

Marketing your company is essential to building your customer base. Get tips on SEO marketing strategies at this special rotating roundtables session!

Nick Eve | Ticket Liquidator^®
Steven Kim | Media One Pro
Eric Sachs | Ticket Platform
Mike Svetlic | IncreaseVisibility

Panel: Make it a Bundle!

Thursday, July 12
2.30 PM - 4.00 PM
Renoir

Customized ticket "bundles" and "packages" are preferred now more than ever. Get the latest on customer trends, and what avenues for partnership are available to combine tickets with travel, dining, and more, to create an entertainment "experience".

Steven Striker | Striker VIP

Roundtable: Sports Meet

Thursday, July 12
2.30 PM - 4.00 PM
Cézanne

Hello, sports fans! Join our expert insiders to get the latest on sports team and venue management, how their markets have evolved, and what avenues for partnership are available through the current channels.

Bill Dorsey | Association of Luxury Suite Directors
David Siegel Los Angeles Dodgers

Panel: Legal Round-up

Friday, July 13
10.00 AM - 11.30 AM
Monet

Led by legal experts, join this informative discussion on recent legal happenings pertaining to the ticketing industry, and trends that could have a significant impact on how the ticketing market operates.

Dustin Brighton | eBay

Workshop: Hang out with Google!

Friday, July 13
10.00 AM - 11.30 AM
Renoir

Come gather with experts from Google who will give a live demo of the latest in advertising and social media technology that can help boost your business presence online.

Mike Lorenc | Google

Panel: Show Me the Numbers!

Friday, July 13
2.30 PM - 4.00 PM
Monet

Marketing to customers is only as effective as the data you keep! Learn strategies on how to effectively collect and manage market data to grow your customer base and increase your revenue.

Stephen Happel | Arizona State University

Roundtable: Become a Better Broker

Friday, July 13
2.30 PM - 4.00 PM
Renoir

Running an efficient business is everything! Join this rotating roundtables discussion and get first-hand tips on how to streamline and optimize aspects of your business, so you can make more with less!

Scott Barrows | Epic Inventory Management
Alex Lee | Rockstar Seating Broker Services
Peter Oman | TicketNetwork^®