JULY 16 – 18 | LAS VEGAS, NV
ARIA Resort & Casino

WEBINAR SERIES

Ticket Summit® Plus is a series of premier webinars hosted by industry experts who provide insight into the ticketing industry, and offer solutions to grow and expand your business. All Ticket Summit® Plus webinars are free, but do require prior registration.


Go Mobile with Google!

Mike Lorenc, Google
Wednesday, February 20, 2013
11.00 AM ET

Price: $99


Mike Lorenc of Google will discuss the latest in mobile and tablet technology and how consumers are now buying event tickets.


Mike Lorenc

Mike Lorenc

Head of Industry: Ticketing and Live Events, Google Inc.

Mike Lorenc leads Google's sales and account management team holding more than 15 years of online marketing experience. During his time at Google, Lorenc has established Google's presence in Poland, helped to build Google’s offices in Ann Arbor, MI, and established the mid-market sales team for Google Canada. Prior to Google, Lorenc launched his career with the Flint Generals, a minor league hockey team, later moving on to AOL Time Warner holding various sales and strategy positions. Lorenc is a graduate of Loyola University Chicago.

Legal Round-up

Dan Pullium, TicketNetwork®
Wednesday, March 20, 2013
1.00 PM ET

Price: $99


Legal expert Dan Pullium will discuss recent legal issues facing the secondary ticketing industry.


Dan Pullium

Dan Pullium

Director of Government Relations, TicketNetwork®

Dan Pullium serves as the director of government relations at TicketNetwork®, and has more than eighteen years of legislative and political experience. Pullium worked in the Connecticut General Assembly as a policy analyst and as director of computer services. His legislative work ranged from identity theft and gun safety to consumer protection. He spearheaded the operations of the Senate Majority Office’s redistricting efforts in 2000, and has managed numerous campaign activities. Pullium holds a B.A. in American government and politics from Trinity College in Hartford, CT.

Boost Your Trade Show Sales!

Molly A. Mérez, Ph.D., Ticket Summit®
Tuesday, April 16, 2013
11.00 AM ET

Price: FREE!


Join Ticket Summit®'s Executive Director for a free webinar discussing tips and tricks on how to draw traffic, get leads and, best of all, save money!


Molly A. Mérez

Molly A. Merez, Ticket Summit

Executive Director, Ticket Summit®

Molly A. Mérez is executive director of Ticket Summit®, Inc.– the leading conference and trade show for live entertainment executives. Previously, Mérez served as associate vice president of Corporate Marketing at TicketNetwork® and conducted ethnographic research for SmartRevenue Marketing Research Company. Currently, she serves as chair of the Marketing committee of the Professional Convention Management Association (Greater New York Chapter), and was named in Collaborate Magazine's "40 Under 40", EXPO Magazine’s Top 20 Elite (2012, 2013), and Show Manager of the Year by The Expo Group (2012). Mérez holds a Ph.D. in sociology from Yale University.

Improve Your Inventory Management!

Scott Barrows, Symbioticks
Wednesday, May 22, 2013
1.00 PM ET

Price: FREE!


In this free webinar, Scott Barrows of Symbioticks will explore the obstacles brokers face in their daily operations, and provide tips to boost efficiency.


Scott Barrows

Scott Barrows

CEO, Symbioticks

Scott Barrows is CEO of Symbioticks and Epic Inventory Management (EIM); and co-founder of Epic Seats. Barrows graduated from the Foster School of Business with a specialization in entrepreneurship. He was an award winner in the Washington State Business Plan Competition, and now serves on the review panel for the yearly competition. Before EIM, Barrows worked in the front office of the Chicago Blackhawks, as well as doing work with the Los Angeles Dodgers, Jacksonville Jaguars, and Columbus Crew.

Boost Your SEO!

Mike Moran, Converseon
Wednesday, August 29, 2012
11.00 AM ET


Marketing your company is essential to building your customer base. Get expert tips on Search Engine Optimization (SEO) strategies that will help you successfully remarket to your customers, and boost your bottom line.


Mike Moran

Mike Moran

Chief Strategist, Converseon

Author of the acclaimed book on Internet marketing, Do It Wrong Quickly, and co-author of the best-seller Search Engine Marketing, Inc., Mike Moran serves as chief strategist for Converseon, a leading social media consultancy. Moran joined Converseon after working 30 years at IBM, retiring as a Distinguished Engineer. He holds an advanced certificate in market management practice, and is a visiting lecturer at UVA’s Darden School of Business. Moran also writes columns for Search Engine Guide, and the blog Biznology®.

What's up in Sports?

James T. Reese, Ed.D., Drexel University
Wednesday, September 26, 2012
3.00 PM ET


Hello, sports fans! Fall 2012 is set to be jam-packed with a vast number of sporting developments. Join expert insider and academic James Reese to get an inside-look at what the sports ticketing season has in store, developments in pricing, season ticketing issues, and more!


James Reese, Ed.D.

James Reese, Ph.D.

Associate Professor, Sport Management Program, Drexel University

James T. Reese, Ed.D., is currently an associate professor in the sport management program at Drexel University in Philadelphia, Pennsylvania. Dr. Reese has a long history of involvement within the sport industry. From 2002-2003, he was vice president of IFSA/USA (International Federation of Strength Athletes). Prior to that, he worked as a ticket administrator for the Denver Broncos Football Club, assisting in the planning and execution of Super Bowls XXXII and XXXIII. He has participated in various consulting projects, including ticket operations training for the University of Nebraska at Omaha, and ticket and sponsorship sales for numerous sport organizations.

Make it a Bundle!

Robert Tuchman, Goviva
Tuesday, November 6, 2012
11.00 AM ET


Customized ticket "bundles" and "packages" are preferred now more than ever. Get the latest on customer trends, and what avenues for partnership are available to combine tickets with travel, dining, and more, to create an entertainment "experience".


Robert Tuchman

Robert Tuchman

President, Goviva

In 1997, Robert Tuchman founded TSE Sports & Entertainment, later renamed Premiere Global Sports, a sports marketing company focused on event management and hospitality. In 2011, Tuchman left Premiere Global Sports to form Goviva, a trusted source for once-in-a-lifetime unique experience travel packages. He currently serves as president of Goviva, and is an active board member of the ALS Chapter of Greater New York. Tuchman is author of several books, including 100 Sporting Events You Must See Live.

Fan Clubs: Behind-the-Scenes

Sally Rosen, OFC Official Fan Club
Wednesday, November 14, 2012
11.00 AM ET


In the end, it's all about the fans! Go behind-the-scenes with Sally Rosen and learn about the latest strategic developments within fan clubs and trends for 2013.


Sally Rosen

Sally Rosen

Founder, OFC Official Fan Club

Sally Rosen, founder and CEO at OFC Official Fan Club, is also a board member of Florida Musicians Hall of Fame. She has an IT background, spanning over 25 years in Fortune 500 companies, including Coach and NextEra Energy. Rosen has been press credentialed for music festivals and tours nationwide. Her reviews and photos are published on OFC, and in Eric Clapton’s fan club magazine Where’s Eric! OFC, launched in 2008, promotes band and artist official fan clubs, music services, and media coverage. OFC has collaborated on promotional campaigns with Margaritaville Online, and CBS 60 Minutes artist interviews.

Social Media Marketing Demystified

Ron Cates, Director, New Market Development, Constant Contact
Tuesday, August 20, 2013
1.00 PM ET

Ron Cates of Constant Contact will pull back the veil on social media marketing, and provide practical tips and tricks for promoting your business across a variety of platforms.

Price: $99
REGISTER NOW >>

Ron Cates

Ron Cates, Director, New Market Development, Constant Contact

Ron Cates is Constant Contact’s email and social media marketing expert. He has supported small business for decades, and has an extensive background in financial development, and marketing for non-profit organizations. A digital marketing pioneer, Cates has educated nearly 100,000 small businesses on behalf of Constant Contact, and has presented at a wide variety of high-profile conferences and events on the topic of email marketing and social media.

Publicity: Boost Your Profile!

Carrol Van Stone, Van Stone Publicity
Wednesday, September 18, 2013
1.00 PM ET

Join publicist and media strategist Carrol Van Stone for this informative session on using publicity and media coverage to boost your company’s profile.

Price: FREE!
REGISTER NOW >>

Carrol Van Stone

Carrol Van Stone, Van Stone Publicity

Carrol Van Stone is a publicist and media strategist for small businesses positioning images, brands, and issues for media coverage to have a dramatic influence on awareness and growth. She creates relevancy between the news cycle and executive expertise. The World Bank contracted Van Stone after the devastating Haiti earthquake to generate media coverage that would move Congress to swift action on a new trade bill. Her recent efforts as the media liaison for a ticket-industry company has led to profiles in Forbes and Investor’s Business Daily and regular appearances on Fox News Live, NYTimes, Yahoo Post Game, and ESPN radio.

How to Prevent Online Fraud

Cresta Pillsbury, Managing Partner, Trust Guard
Kathy Sullivan, Merchant Service Manager, TicketNetwork®
Wednesday, October 23, 2013
1.00 PM ET

Join Trust Guard’s Cresta Pillsbury and TicketNetwork®’s Kathy Sullivan for a discussion of tactics for decreasing fraud and ensuring customer confidence in your transactions.

Price: FREE!
REGISTER NOW >>

Cresta Pillsbury

Cresta Pillsbury, Managing Partner, Trust Guard

Cresta Pillsbury is an entrepreneur and business builder with more than twelve years of experience in Internet trust, safety, affiliate, and security issues. As chief marketing officer of Trust Guard, she oversees all company marketing and sales operations, and spearheads all strategic partnerships and direct sales efforts. Pillsbury has consulted for Symantec and VeriSign, and was the senior director of buySAFE. Prior to joining buySAFE and Trust Guard, Pillsbury served as senior director of business development at Hacker Safe, where she executed a number of key strategic partnerships that led to the company’s eventual sale to McAfee.

Kathy Sullivan

Kathy Sullivan, Merchant Service Manager, TicketNetwork®

Kathy Sullivan is the manager of TicketNetwork®’s Merchant Services Department and has been with TicketNetwork® for more than five years. A graduate of University of Hartford’s Barney School of Business, she has a financial background in the Hartford area investment community. Sullivan is currently responsible for merchant account troubleshooting, updating, and implementing process improvements.

As a member of TicketNetwork®’s Anti-Fraud Committee, she is actively involved in monitoring internal fraud issues and researching fraud solutions for the network.

Become a Better Broker

Lon Belvin, Owner, TIX CITY
Andy Wallenstein, Owner, Best In The House Tickets
Thursday, November 21, 2013
1.00 PM ET

Join two premier brokers for a discussion of best practices to help brokers to succeed in the secondary ticket market.

Price: FREE!
REGISTER NOW >>

Lon Belvin

Lon Belvin, Owner, TIX CITY

Lon Belvin is co-owner of TIX CITY / Fútbol Boletos, where he is responsible for procuring inventory, and handling customer relations. TIX CITY was founded in 1981, shortly after the Meadowlands Sports Complex first opened. What started as a part-time business evolved over time into a very successful company. In 2010, TIX CITY was awarded Best Fill Rate for ticket sellers with inventory over 750K at the Ticket Summit® Enterprise Awards. Prior to founding TIX CITY, Belvin worked as an accountant, and attended Rutgers University in Newark, New Jersey.

Andy Wallenstein

Andy Wallenstein, Owner, Best In The House Tickets

Andy Wallenstein is founder and owner of Best In The House Tickets, a ticket brokerage firm based in Ithaca, New York that provides event tickets to customers across the United States and Canada. The company, founded in 2006, won three of the inaugural TicketNetwork® Enterprise Awards in 2009 and three more in 2010, winning Best Overall Broker Rating in their volume class both years. Prior to founding Best In The House Tickets, Wallenstein worked as associate publisher at Cornell Magazine and sales manager at Macy’s New York. Wallenstein graduated from Cornell University with a degree in business management and marketing.

Improve Your Inventory Management!

Scott Barrows, CEO, Symbioticks
Wednesday, February 19, 2014
1.00 PM ET

Join Scott Barrows, CEO of Symbioticks, for a discussion on how to leverage technology and analytics to manage your ticket inventory.

Price: FREE!
REGISTER NOW >>

Scott Barrows

Scott Barrows, CEO, Symbioticks

Scott Barrows is CEO of Epic Inventory Management (EIM) and co-founder of Epic Seats. Barrows graduated from the Foster School of Business with a specialization in entrepreneurship. He was an award winner in the Washington State Business Plan Competition, and now serves on the review panel for the yearly competition. Before EIM, Barrows worked in the front office of the Chicago Blackhawks, as well as doing work with the Los Angeles Dodgers, Jacksonville Jaguars, and Columbus Crew.

Enhance Your Emails!

Joseph Apfelbaum, CEO and Co-Founder, Ajax Union
Wednesday, March 19, 2014
1.00 PM ET

Improve your email marketing using marketing tricks of the trade by expert Joe Apfelbaum.

Price: FREE!
REGISTER NOW »

Joseph Apfelbaum

Joseph Apfelbaum, CEO and Co-Founder, Ajax Union

Joseph Apfelbaum is CEO and co-founder of Ajax Union. An approachable and enthusiastic marketer, Apfelbaum works with staff and business owners to facilitate the success of his clients. He has over 10 years of experience in online marketing, including SEO, PPC, and web development. He loves developing new strategies to improve his clients’ search engine rankings. Whether he’s crafting a custom plan or offering some useful advice, Apfelbaum is eager to help small- and medium-sized businesses succeed online.

Boost Your Trade Show Sales!

Amanda Farrish, Corporate Events Manager, Ticket Summit®
Tuesday, April 22, 2014
1.00 PM ET

Ticket Summit®’s Corporate Events Manager will provide tips and tricks to help trade show exhibitors draw in clients and sales.

Price: FREE!
REGISTER NOW >>

Amanda Farrish

Amanda Farrish, Corporate Events Manager, Ticket Summit®

Amanda Farrish currently serves as the Corporate Events Manager for Ticket Summit® and TicketNetwork®. Previously, she served as the Public Relations Associate for Ticket Summit® for more than two years. Prior to that, she worked in communications and marketing at Columbia College Chicago, the Gene Siskel Film Center, and the Chicago International Film Festival. Farrish holds a B.A. in English from McGill University and a Master’s of Arts Management from Columbia College Chicago, where she studied marketing, media, and other elements of business.

Prevent Online Fraud

Jason Hardy, COO and Risk Manager, BankCard USA
Kathy Sullivan, Merchant Services Manager, TicketNetwork®
Wednesday, May 28, 2014
1.00 PM ET

Join two fraud experts for an in-depth discussion on best industry practices to decrease fraud online.

Price: FREE!
REGISTER NOW >>

Jason Hardy

Jason Hardy, COO and Risk Manager, BankCard USA

Jason Hardy has been with BankCard USA for more than 15 years and currently serves as the company’s chief operating officer. He is an expert on merchant portfolio analysis and merchant fraud detection.

Kathy Sullivan

Kathy Sullivan, Merchant Services Manager, TicketNetwork®

Kathy Sullivan is the manager of TicketNetwork®’s Merchant Services Department and has been with TicketNetwork® for more than five years. A graduate of University of Hartford’s Barney School of Business, she has a financial background in the Hartford area investment community. Sullivan is currently responsible for merchant account troubleshooting, updating, and implementing process improvements.

As a member of TicketNetwork®’s Anti-Fraud Committee, she is actively involved in monitoring internal fraud issues and researching fraud solutions for the network.